Geekend author David Wagner looks at Starbucks' new order ahead app, and it leaves him scratching his head while waiting for his latte on line.
NEW YORK, Dec. 5, 2014 — (PRNewswire) — When it comes to Starbucks' new order ahead app, there's a good reason why caffeine-addicted IT managers and developers should wait online for their next venti mocha or latte.
InformationWeek Geekend author David Wagner has checked out of the new Starbucks app, and finds it not in keeping with the coffee house's overall theme of a slow-placed bistro where people can relax, read, and sip a beverage before rushing off.
It's enough to give Wagner the jitters. If Starbucks is speeding up, what does that say about the company? What are the lessons for app developers? As Wagner writes:
"That matters to any IT professional. Because if your app isn't aligned to your company values, your marketing strategy, your customer's needs, your app is pointless."
Every week, David Wagner's Geekend column looks at the sometimes funny, sometimes head scratching intersection between technology and the geeks who love it.
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