TM Forum’s Digital Disruption 2013 Catalyst Projects Demonstrate Digital Services Lifecycle

TM Forum members take on the challenges of SDN, smart grid, digital health, CEM, cyber security and more with live demonstrations supported by companies: AT&T, Cisco, Deutsche Telekom, Ericsson, IBM, Microsoft, Northrop Grumman, Orange, Telefonica, among others

MORRISTOWN, N.J. — (BUSINESS WIRE) — October 7, 2013 — As industries converge and transform in the digital world, their journey is fraught with challenges—from how to innovate, design and build new services quickly, to how to operate them effectively and most importantly, monetize them. At Digital Disruption 2013, TM Forum’s renowned Catalyst demonstration projects showcase how the Forum’s work is being leveraged to create innovative solutions for smart grid, digital health, cyber security, enterprise services and more. Some of the world’s largest companies are involved in the projects, including: AT&T, Cisco Systems, Deutsche Telekom, Ericsson, IBM, Microsoft, Northrop Grumman, Orange, Telefonica, among others.

TM Forum’s Catalyst projects are rapid collaborative projects driven by Forum member companies. In just four months, enterprises, service providers and suppliers work together to create proof-of-concept solutions for today’s most pressing business, operational and IT challenges. Their work ultimately develops and enhances the Forum’s Frameworx suite of best practices and standards, helping the Forum’s 900-plus members reduce cost, risk and time-to-market.

TM Forum’s Digital Disruption (San Jose, Calif., Oct. 28-31) features 10 Catalyst projects in the TM Forum Zone, the place to explore everything the Forum has to offer. Within this zone, attendees can explore and network with companies from across the digital ecosystem, and see breakthrough demonstrations and the latest work underway at the Forum.

“Our unique Catalyst projects deliver rapid solutions to the challenges enterprises and service providers face when designing, implementing and operating digital services,” said Nik Willetts, chief strategy officer, TM Forum. “The projects demonstrated at Digital Disruption cover the full digital services journey from design through implementation to monetization, giving attendees keen insight into the digital services lifecycle, and proof that industry collaboration can deliver rapid, effective solutions.”

Digital Disruption’s Catalyst projects are organized into four main stages of the digital services lifecycle: Design, Implement, Operate and Monetize:

Design
Delivering Digital Services
Two enterprise digital services scenarios demonstrate delivery in several different software defined networking (SDN) environments and a bank- and vendor-created platform that enables legacy applications to be sold on-demand using SDN technology.
Champions: Commonwealth Bank of Australia, Deutsche Telekom, Northrop Grumman, Orange, Telecom Italia, Telefonica
Participants: CenturyLink, Cisco Systems, NetCracker Technology, Syracuse University

eHealth – Curing the Complexity
Explore how overcoming interoperability challenges for digital health can have immediate, relevant and profitable impact on improving patient care.
Champions: China Unicom, Orange
Participants: BaseN, Cisco Systems, Detecon International, Ericsson, ISPM, TOA Technologies
Supporters: Medpal Health Solutions, Open Geospatial Consortium (OGC), Open mHealth

Smart Grid – Empowering the Digital Customer
Learn how digital-enabled utilities can address customer experience and operational challenges with new disruptive technologies and advanced networking models.
Champions: Cisco Systems, Hydro-Quebec
Participants: BaseN, Infonova GmbH, TOA Technologies
Supporters: Ericsson, Integrated Architectures, Open Geospatial Consortium (OGC)

Implement
The ABCs of Multi-Party Digital Services
Discover the critical APIs and processes required to support B2B, B2C and B2B2X digital services delivered and managed by multiple partners, companies or lines of business.
Champions: Orange
Participants: AsiaInfo-Linkage, Huawei, Infonova
Supporters: China Mobile

Performance, Quality and Experience: Focus on the Customer
See how pro-active and dynamic measurement of performance and probe data can be used to immediately improve customer experience – even before there’s an issue.
Champions: Telecom Italia, Telefonica
Participants: HP, Mycom International, TEOCO, Wipro Technologies

Operate
Enabling Digital Services on a Converged Network
Learn how a digital service is designed, deployed and operated in a multi-provider environment of both wireline and wireless networks.
Champions: Deutsche Telekom, Telecom Italia, Telefonica
Participants: Comarch, ZTE Corp.
Supporters: Juniper Networks, Orchestral Networks

Leveraging Big Data for Customer Care and Cross Selling
Explore how providers can leverage data to monitor, detect and interpret technical device data and network experience issues to keep customers happy and engaged, and cross/upsell.
Champions: Orange
Participants: Amdocs, Attensity, TOA Technologies

Keeping the Horse Out of Troy – Minimizing Security Risks
Examine new methods that can minimize security threats from a variety of mobile apps and gaming applications used to gain audience intelligence and engage with customers.

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